At Cheap Blade Spray Store, we’re committed to providing professional-grade outdoor power tools with reliable shipping and a straightforward returns process. Our policies are designed with landscapers and gardening professionals in mind, ensuring you can shop with confidence.

Shipping Information

Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).

We offer two shipping options to meet your needs:

1. Standard Shipping

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Cost: £12.95 flat rate
  • Tracking: Included

2. Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Cost: Free for orders over £50
  • Tracking: Included

Note: We currently ship worldwide except to certain remote areas and parts of Asia. You’ll receive tracking information via email once your order ships.

Returns & Exchanges Policy

We want you to be completely satisfied with your professional landscaping equipment. If you need to return or exchange an item, please follow these guidelines:

Eligibility Requirements

  • Returns must be initiated within 15 days of receiving your order
  • Items must be unused and in original packaging with all accessories
  • Original proof of purchase must be provided

Important: For safety and hygiene reasons, we cannot accept returns on:

  • Power tools showing signs of use (fuel residue, oil marks, blade wear)
  • Opened containers of lubricants or maintenance products
  • Items purchased more than 15 days ago

Return Process

  1. Contact Us: Email [email protected] within 15 days with subject “Return/Exchange Request” and your order number
  2. Wait for Approval: Our team will review and send a Return Merchandise Authorization (RMA) number if approved
  3. Package Your Item: Securely pack in original packaging with all accessories and a copy of your receipt
  4. Ship Your Return: Send to our warehouse at the address provided in your RMA email (we recommend trackable shipping)

Refund Processing

  • Refunds processed within 3-5 business days after we receive and inspect your return
  • Refunds issued to original payment method (Visa, MasterCard, JCB, or PayPal)
  • Allow 5-10 business days for refund to appear in your account (varies by financial institution)

Exchange Processing

  • Replacement items shipped within 1-2 business days after receiving your return
  • Tracking information provided via email
  • Standard shipping times apply (10-15 days for DHL/FedEx, 15-25 days for EMS)
  • We cover shipping costs for replacement items

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us immediately at [email protected]
  • Include photos of the damage/defect
  • We’ll arrange replacement or refund at no additional cost

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Cheap Blade Spray Store Team,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]).

Product Name: [Product Name]

Reason for Return/Exchange: [Brief explanation]

Please advise on next steps.

Best regards,

[Your Full Name] [Your Contact Information]

For any questions about our shipping or returns policy, contact our professional customer service team at [email protected]. We’re here to help you get the most from your professional landscaping equipment purchases.

Cheap Blade Spray Store
85 Ruthvenfield Rd, Perth, GB PH4L 3QT